Process Monitoring App

Wavin is the leading supplier of drainage piping solutions for above and below ground projects. Their focus is on safe, sustainable, and efficient water supply; better sanitation and hygiene; creating climate-resilient cities and ensuring better building performance for generations to come.

Wavin faced a looming crisis of losing their wealth of expertise, due to the absence of a formalised method to capture and store the technicians’ critical process knowledge about their manufacturing operations. With a significant portion of their technicians over the age of 50, the imminent retirement of these seasoned professionals threatened to drain the organisation of invaluable knowledge, putting its operations and competitive edge at risk.

To address this challenge, we developed an innovative app empowering Wavin technicians to seamlessly document their insights and expertise as they engage in their daily tasks. The app facilitates the identification of issues, allowing technicians to update the system with comprehensive details regarding the problem, its underlying causes, potential risks, and the appropriate resolution methods.

The app also boasts a user-friendly intuitive interface enriched with clear instructions and visuals, ensuring accessibility to all authorised personnel. Notably, it streamlines equipment management, providing a transparent history of machine inspections and repairs. The app also features a built-in chat function to allow workers to communicate and problem solve collaboratively.

• Increased efficiency: Improve onboarding process, saving weeks and months of training for new technicians.

• Safeguarded knowledge: Equip all employees with the competence to promptly address equipment issues, thereby ensuring Wavin's smooth manufacturing process.

• Enhanced operational efficiency: Facilitate seamless workflow and shift transitions to minimise workers’ confusion and redundant tasks, ultimately boosting Wavin's productivity.